Data Transparency

Privacy Policy

Last updated: October 2026 · Committed to protecting your digital privacy and data security.

No Financial Card Data Stored

Mr.Wiz Easy Solution never collects, stores, or processes your credit card numbers, debit card details, or banking passwords. Payments are settled independently via bank transfer or deposit slips verified on WhatsApp.

1Information We Collect

We believe in minimal data collection. We only gather information strictly necessary to fulfill your orders and manage your subscription warranties:

Order Details: Unique Order ID, product names, selected plan duration, quality tier/variant, and optional add-ons.
Profile Customization (Streaming): If you order a private profile streaming service, you may provide a chosen profile name and a 4-digit PIN so we can configure your dedicated slot.
Email Address: Only collected when a service explicitly requires email invitation (e.g. Duolingo or family plan activations), or when provided for order notifications.
WhatsApp Communications: When you message our WhatsApp hotline to complete payment verification, your phone number and conversation history are used exclusively to deliver credentials and provide customer support.

2Browser Storage & Cookies

We do not use tracking cookies or marketing pixels. Our application uses standard browser local storage (localStorage) solely for client-side website convenience:

mrwiz_cartPreserves your selected cart items while navigating the store.

mrwiz_last_profileSaves your preferred streaming profile name and PIN for Crosslink convenience.

mrwiz_used_promosPrevents duplicate one-time promo code redemption on the same browser.

3How We Use Your Information

Any information provided is strictly utilized for the following legitimate business purposes:

Generating your order record and logging fulfillment state in our database.
Communicating order status, credentials, and setup instructions to your WhatsApp.
Verifying warranty eligibility when you request a credentials replacement or renewal.
Responding to customer service inquiries and technical support tickets.

4Data Retention & Your Rights

Order records and warranty details are maintained in order logs to ensure we can verify your replacement warranty throughout your subscribed term. If you wish to have your order record or contact information purged from our system, you can message our WhatsApp hotline anytime, and our team will promptly process your request.