24/7 Live Customer Help

Contact & Support

Have questions about an order, need warranty replacement credentials, or want to inquire about custom subscription packages? Reach us directly below.

Fastest Response Channel

WhatsApp Direct Support (+94 72 698 9527)

Connect directly with our support team in Sri Lanka. Ideal for instant order placement, bank transfer receipt submission, and lightning-fast warranty replacements.

Chat on WhatsApp

Telegram Direct

@mrwizzed

Direct inquiries, service alerts, and community announcements on Telegram.

Message @mrwizzed

Facebook Official

Mr.Wiz Easy Solution

Visit our official page for product announcements, customer reviews, and updates.

Visit Facebook Page
Fastest Help Workflow

How to Request Warranty Replacement

Follow these simple steps so our team can resolve your issue without unnecessary delays:

1

Find Your Purchase Receipt

Locate your purchase receipt or payment confirmation shown on your WhatsApp chat.

2

Capture the Issue

Take a quick screenshot of any error screen, password prompt, or playback issue you are experiencing on your device.

3

Send via WhatsApp

Send the receipt and screenshot to +94 72 698 9527. Our team will verify and deliver replacement credentials.

Support Hours: We respond to WhatsApp messages 24/7. Peak response times are between 8:00 AM – 12:00 Midnight Sri Lanka Time (UTC+5:30) with typical response times under 15 minutes.
Looking for our complete store guidelines and buyer protections?